rajabajie Privacy Policy

For the purpose of registration and service delivery on the rajabajie platform, we may collect the following types of personal information:

1.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 and above may register)
• National ID card or passport number (for identity verification where applicable)
• Copy of photo ID (as part of the KYC process)

1.2 Contact Information

• Email address
• Mobile number

1.3 Financial Information

• bKash, Nagad, Rocket, or Upay mobile wallet number (for deposits and withdrawals)
• Bank account details (for bank transfers)
• Transaction history and records of deposits and withdrawals

1.4 Technical and Usage Information

• IP address and device identifier information
• Browser type and version
• Operating system information
• Login times, session data, and activity history on the platform
• Game play history and betting records

rajabajie collects your information in the following ways:

• Direct submission: You voluntarily provide information when filling out registration forms, completing the verification process, or contacting our support team.
• Automatic collection: When you visit our platform, technical information is collected automatically through cookies, web beacons, and similar technologies.
• Transaction processing: When you make a deposit or withdrawal through bKash, Nagad, Rocket, or Upay, details related to that transaction are recorded in our system.
• Third-party sources: Supplementary information may sometimes be collected from trusted third parties for the purpose of fraud prevention and identity verification.

We use the information we collect for the following legitimate purposes:

3.1 Account Management

Your information is used to create and manage your rajabajie account, verify your identity, and ensure secure login.

3.2 Processing Financial Transactions

Financial information is used to process deposits and withdrawals through bKash, Nagad, Rocket, Upay, and bank transfers, and to maintain accurate transaction records.

3.3 Providing Customer Support

Our 24/7 live chat support team may use your information to resolve issues, answer account-related queries, and provide relevant information.

3.4 Security and Fraud Prevention

Your technical information and activity data are analysed to detect and prevent suspicious transactions, multiple account creation, and other fraudulent activities.

3.5 Meeting Legal Obligations

Information is used to meet any legal obligations under applicable laws and regulations, respond to lawful requests from authorities, and maintain audit records.

3.6 Service Improvement

Anonymous and aggregated data is used to analyse platform performance, plan the introduction of new games and features, and improve the user experience.

rajabajie follows industry-standard technologies and practices to protect your personal information. Our security measures include:

4.1 Encryption

All data transmissions are secured through SSL encryption. All information exchanged between your browser and our servers is encrypted, making it unreadable to third parties.

4.2 Access Controls

Access to your personal information is granted only to authorised staff, and only on a need-to-know basis. All staff are bound by strict confidentiality agreements.

4.3 Secure Server Infrastructure

Your information is stored on servers that comply with industry-standard security protocols. Regular security audits and vulnerability assessments are conducted to keep systems protected.

4.4 Two-Factor Authentication

Two-Factor Authentication is available as an additional layer of security for your account, protecting it from unauthorised access.

rajabajie never sells, rents, or provides your personal information to third parties for commercial purposes. However, limited information sharing may occur in the following circumstances:

5.1 Service Provider Partners

We work with trusted third-party vendors to deliver core services such as payment processing, identity verification, fraud prevention, and game delivery. These partners are given access only to the information necessary to perform their specific tasks and are required to maintain data confidentiality.

5.2 Legal Obligations

Your information may be disclosed to comply with legal obligations, including court orders, lawful requests from government or regulatory authorities, or requirements under applicable law.

5.3 Business Restructuring

In the event of a merger, acquisition, or asset sale, user information may be transferred. You will be notified in advance in such cases, and the new entity will be required to follow this Privacy Policy.

5.4 With Your Consent

Outside of the circumstances described above, your personal information will not be shared with any other party without your explicit consent.

The rajabajie website uses cookies and similar tracking technologies. These technologies help make your visit more convenient and secure, and help us improve the quality of our services.

6.1 Essential Cookies

These cookies are essential for the core functionality of the website. Without them, it is not possible to maintain login status, secure transactions, or manage sessions. These cookies cannot be disabled.

6.2 Functionality Cookies

These cookies are used to remember your preferred language, layout, and other customisations. They make each visit more convenient for you.

6.3 Analytics Cookies

Analytics cookies are used to analyse website usage and collect aggregated, anonymous statistics to improve our services. No individual user can be identified through these.

You can control or delete cookies through your browser settings. However, disabling cookies may limit some functionality of the website.

As a rajabajie user, you have the following rights regarding your personal information:

• Right to access: You may request to know which personal information of yours we are storing.
• Right to rectification: If any information we hold about you is inaccurate, you may request that it be corrected.
• Right to erasure: In certain circumstances, you may request that your personal information be deleted, subject to legal obligations.
• Right to restrict processing: In certain cases, you may request that the processing of your information be restricted.
• Right to portability: You may request a copy of the information you have provided in a readable format.
• Right to object: You may object to the processing of your information for direct marketing or other specific purposes.
• Right to withdraw consent: If any processing of your information is based on your consent, you may withdraw that consent at any time.

To exercise these rights, contact us at [email protected] or through our 24/7 live chat.

rajabajie strictly provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors.

Age is verified during the registration process, and if any account is found to belong to a minor, that account is immediately closed and the associated information is deleted.

If you believe a minor has registered on rajabajie, please notify our support team immediately.

rajabajie retains your personal information for as long as it is necessary to provide our services or as required to comply with legal obligations.

• While the account is active: The complete profile and transaction history are maintained for active accounts.
• After account closure: Financial and identity-related information may be retained for a specified period to meet legal requirements.
• Marketing information: If you unsubscribe from promotional communications, this is actioned immediately.

To request the deletion of specific information, contact our support team. We will process your request as quickly as possible, though legal obligations may apply.

rajabajie reserves the right to change or update this Privacy Policy at any time. If any significant changes are made to the Policy, we will notify you in the following ways:

• Displaying a notice in a prominent location on the website
• Sending a message about the amendment to your registered email address
• Updating the "Last Updated" date at the top of the revised policy

If you continue to use rajabajie after a policy change, it will be considered that you have accepted the revised policy. It is therefore in your interest to review this policy regularly.

If you have any questions, concerns, or requests about this privacy policy, feel free to contact us:

• Live Chat: Get support in Bengali 24 hours, 7 days
• Email: [email protected]

We generally try to respond to privacy-related requests as quickly as possible. We are always committed to protecting your information.